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Troubleshooting

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Videos

    FAQs

    • Attaching the seat to my Alpha L JetKart
    • My e-scooter has an error code
    • How to fix and adjust the handlebar on my bike
    • How to set up and adjust the brakes on my Light Rider 20 bike
    • My hoverboard is beeping
    • My Jetson product is not charging
    • The brakes on my e-bike are making a noise
    • How to recalibrate my hoverboard
    • My Jetson is not delivering full power
    • Finding the right charger for my Jetson
    Still can’t find the info you need? Our in-house virtual assistant, J., can assist you via chat 24/7. Between the hours of 10am and 6pm EST, Mon - Fri, J. can also connect you with the superstars on our Jetson Care Team.
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