How can we help you?

Answers

• How to ride MotoKicks Electric Hover Shoes
• How to clean my Ryder e-scooter
• How to fold and unfold my e-bike
• Where to hang my Amber LED Light-Up Strip
• Using cruise control on my electric scooter
• Using cruise control on my electric bike

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Troubleshooting

• How to fix and adjust the handlebar on my bike
• How to recalibrate my hoverboard
• My e-scooter has an error code
• My hoverboard is beeping
• Attaching the seat to my Alpha L JetKart
• My Jetson product is not charging

Online Order Support

• Payment options and processes for orders placed on RideJetson.com
• Shipping options for orders placed on RideJetson.com
• Shipping and tracking information for orders placed on RideJetson.com
• Using a gift card or discount code
• I want to cancel an order

Policies

• Why and how we offer remanufactured products
• Warranty coverage for my Jetson
• How to file a warranty claim
• I want extended warranty coverage
• I want to make a return or exchange
• I want to win a Jetson gift card

Assembly

• Getting started with my Bolt Pro
• Getting started with my Ryder Electric Scooter