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Warranty Claim ↗
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User Manuals ↗
Answers
How to fold and unfold my e-bike
Where to hang my Amber LED Light-Up Strip
Using cruise control on my electric scooter
Using cruise control on my electric bike
How to ride an e-scooter
How to fold and unfold my kick scooter
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Troubleshooting
How to fix and adjust the handlebar on my bike
How to recalibrate my hoverboard
My e-scooter has an error code
My hoverboard is beeping
Attaching the seat to my Alpha L JetKart
My Jetson product is not charging
Online Order Support
Payment options and processes for orders placed on RideJetson.com
Shipping options for orders placed on RideJetson.com
Shipping and tracking information for orders placed on RideJetson.com
I want shipping protection for my Jetson
Using a gift card or discount code
I want to cancel an order
Policies
Warranty coverage for my Jetson
How to file a warranty claim
I want extended warranty coverage
I want to make a return or exchange
I want to win a Jetson gift card
Assembly
Getting started with my Ryder Electric Scooter