FAQs

  • To recalibrate your Magma hoverboard, make sure the device is off and place it on a flat surface, ensuring both sides are level. Then, press and hold the power button until the lights begin to flash and the device starts to beep (about 3 seconds). Turn off the device. Repeat these steps up to 3 times to reset your device. Still having trouble? Reach out to help@ridejetson.com - we'll be happy to steer you in the right direction :)

  • To charge your Magma hoverboard, first ensure that you have plugged your charger into a working wall outlet; the light on the charger will illuminate green or blue. Next, plug the other end of the charger into the charging port on your device. When connected, the charging light will illuminate red and turn green or blue again once charging is complete. Be sure to only charge your hoverboard for up to 3 hours or until the light changes from red to green or blue - not longer. Overcharging or undercharging will affect your battery and is not covered under warranty.

  • If your ride is feeling a bit off-balanced, you may need to calibrate your hoverboard. To do so, make sure the device is off and place it on a flat surface, ensuring both sides are level. Then, press and hold the power button until the lights begin to flash and the device starts to beep (about 3 seconds). Turn off the device. Repeat these steps up to 3 times to reset your device.

  • Yes! Your Magma hoverboard has 2 bluetooth connectivity levels that allow you to connect to our ridejetson app and play music.