FAQs

  • If your ride is feeling a bit off-balanced, you may need to calibrate your hoverboard. To do so, turn your hoverboard off and place on a flat surface, ensuring both sides are level. Then press and hold the power button until the lights begin to flash (about 3 seconds). Repeat these steps up to 3 times to reset your hoverboard.

  • To charge your V6 Limited hoverboard, first ensure that you have plugged your charger into a working wall outlet, so that the light on the charger will illuminate green/blue. Next, plug the other end of the charger into the charging port on your hoverboard. When connected, the charging light will illuminate red and turn green/blue once the charging is complete. Be sure to charge your hoverboard for up to 3 hours or until light changes from red to green/blue and no longer. Overcharging or undercharging will affect your battery and is not covered under warranty.

  • To recalibrate your V6 Limited hoverboard, turn your hoverboard off and place on a flat surface, ensuring both sides are level. Then press and hold the power button until the lights begin to flash and your hoverboard starts to beep (about 3 seconds). Repeat these steps up to 3 times to reset your hoverboard.

  • Yes! Your V6 Limited hoverboard has 2 Bluetooth connectivity levels that allow you to connect to our ridejetson app and play music.