FAQs

  • While within either Trip A or Trip B menu, press the Power button, the Mode button, and the down button at the same time for about 3 seconds and release.

  • Before your first ride you must fully charge the Jetson Adventure. It is recommended to charge up to 12 hrs or until green light on charger illuminates (indicating charge complete). For every ride after, charge your Adventure until it is fully charged, and NOT LONGER. Do not leave any chargers plugged in overnight, or leave it plugged in past the charge time.

  •  Our Jetson Adventure electric bike features crank drive motors and throttles cannot be added

  • The typical estimated life of a Jetson Adventure Lithium-Ion battery is about two to three years or 300 to 500 charge cycles, whichever occurs first. One charge cycle is a period of use from fully charged, to fully discharged, and fully recharged again

  • The Jetson Adventure bike has an internal battery that may be replaced. Installation can be a bit tricky so professional replacement is recommended. For assistance purchasing spare parts, please reach out to our support team at help@ridejetson.com.