Extending warranty protection is a smart move.
All new Jetson products come with a one-year limited warranty —but once you get hooked on riding your Jetson, 12 months is really just the start of your adventure. If you’re buying your Jetson on RideJetson.com, you'll have the chance to purchase an extended warranty right alongside it to keep it covered for a much longer riding journey.
How? It's super easy: As soon as you add a Jetson to your online shopping cart, you'll be offered the chance to get the extended warranty, too. You'll be presented with a few options for length of coverage. Highlight your selection and then click "Protect my purchase."
But what, exactly, is covered under the Extend Protection Plan? (Another great question!) Just about the same thing that’s covered by us in your first year of Jetson product ownership: defects and malfunctions that might arise unexpectedly when the product is used properly and in accordance with your product’s user manual. Things like accidental damage, water damage, damage from extreme wear and tear, or damage caused by misuse are excluded—so take good care of your Jetson!
A few things to note:
- The Extend Protection Plan can only be purchased for products bought on RideJetson.com and only alongside the purchase of the product.
- You’ll have to decide up front how many years of coverage you want to lock in. Once you purchase your extended warranty, it can’t be renewed or extended again.
- Remanufactured products purchased on RideJetson.com come with a 90-day general warranty. You can still purchase extended protection for your product—but you’ll have to do it within that 90-day period.
- Parts and accessories are not eligible for the Extend Protection Plan.
After Jetson’s general warranty period ends (one year—or 90 days, if it’s a remanufactured product), you’ll have to file claims directly through Extend. Questions? Extend will have all the answers.