To recalibrate your Rave hoverboard, make sure the device is off and place it on a flat surface, ensuring both sides are level. Then, press and hold the power button until the lights begin to flash and the device starts to beep (about 3 seconds). Turn off the device. Repeat these steps up to 3 times to reset your device. Still having trouble? Reach out to us at help@ridejetson.com - we'll be happy to steer you in the right direction :)