To recalibrate your hoverboard, turn your hoverboard off and place on a flat surface, ensuring both sides are level. Then press and hold the power button until the lights begin to flash and your hoverboard starts to beep (about 3 seconds). Repeat these steps up to 3 times to reset your hoverboard. Still having trouble? Reach out to us at email@example.com - we'll be happy to steer you in the right direction!